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Legal

Privacy Policy

How Kenya Fans Association collects, uses, and protects your information.

Last updated: 25 October 2026

1. Who we are

Kenya Fans Association ("KFA", "we", "us") is a members' association mobilizing fans to support Kenyan sport. We are a data controller under Kenya's Data Protection Act, 2019 (the "Act") for the personal data we collect through this website and membership system. This policy explains what we collect, why, and how we handle it, in line with the Act and the regulations made under it.

2. Information we collect

When you register as a member, buy a ticket, or take part in a KFA activity, we may collect:

  • Your full name, phone number, email address, and county.
  • Your membership details and the sports you follow.
  • Payment and order details for tickets you purchase.
  • Any feedback, concerns, or messages you submit to us through the site.

We don't knowingly collect more than we need for the purpose it's collected for, consistent with the Act's data minimisation principle.

3. Why we're allowed to process it (our lawful basis)

For each piece of information we hold, we rely on one of the lawful bases recognised under the Act - usually your consent (e.g. when you register or tick the agreement box), performance of a contract with you (e.g. fulfilling a ticket order), a legal obligation we're under, or our legitimate interest in running the Association (e.g. keeping membership and meeting records), balanced against your rights.

4. How we use it

We use your information to run your membership, verify and badge you, process ticket orders, send you SMS/email updates relevant to your membership (e.g. meeting notices, ticket confirmations), and administer KFA's programmes.

5. Sharing your information

We do not sell your personal data. We only share it with service providers who help us run the Association (e.g. SMS and payment providers) strictly to deliver those services, with other parties where the Act or another law requires it, or where you've consented. Any transfer of your data outside Kenya is only made where the receiving country or organisation has adequate data protection safeguards in place, or another safeguard recognised under the Act applies.

6. How long we keep it

We keep your information only for as long as necessary for the purpose we collected it, for as long as you remain a member, and for any additional period required by law or needed to resolve a dispute. When it's no longer needed, we delete or anonymise it.

7. Your rights under the Data Protection Act

Under the Act, you have the right to:

  • Be informed of how your personal data is being used.
  • Access the personal data we hold about you.
  • Have false or misleading data about you corrected (rectification).
  • Have false or misleading data about you deleted (erasure).
  • Object to our processing of some or all of your personal data.
  • Request that we restrict processing of your data in certain circumstances.
  • Receive your data in a portable format, where applicable.
  • Withdraw any consent you've given us, at any time.
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe we've mishandled your data.

To exercise any of these rights, contact us using the details in the footer of this site. If you're not satisfied with our response, you can complain to the ODPC at odpc.go.ke or info@odpc.go.ke.

8. Children's data

We don't knowingly collect personal data from a child (under 18 years) without the consent of their parent or guardian, given in a way that protects and advances the child's best interests, as required under the Act. If you believe a child has provided us with personal data without that consent, please contact us so we can remove it.

9. Keeping your data safe, and what happens if something goes wrong

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. If a breach occurs that creates a real risk of harm to you, we will notify the ODPC without undue delay (within the timeframe the Act requires) and inform you directly where we're able to identify you and it's practicable to do so.

10. Cookies

This site uses only the minimal technical cookies/session data needed to keep you logged in and to remember things like dismissed notices - we don't use third-party advertising trackers.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above will change whenever we do.

12. Contact us

Questions about this policy, or to make a data rights request? Reach us using the contact details in the footer of this site.

Kenya Fans Association KENYA FANSASSOCIATION

Mobilizing fans across the Republic to fill our sports venues, back every Kenyan team, and lead a proudly peaceful fan culture.

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info@kenyafansassociation.com
+254 710 600 346
Nairobi, Kenya
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